Top 350+ Solved Performance Management MCQ Questions Answer
Q. What did the Hawthorne experiments discover?
a. That people need to belong to a 'social group'
b. That people need heat and good lighting to work well
c. Money is a motivator
d. It makes no difference how you treat people at work in relation to their behavior.
Q. A distinction can be made between 'hard' and 'soft' types of HRM. Soft HRM can be characterized by:
a. Seeing people as organizational assets
b. A quantitative approach to HRM
c. A mutual commitment of employees and employers to the goals of the organization
d. Being driven by costs
Q. The resource based view of the firm is one that believes the key human resources are:
a. Those employees not members of trade unions
b. Knowledge workers
c. Used to create new capabilities that help achieve organisational success
d. Those willing to work overtime
Q. Performance management is an interlinked process because:
a. It interlinks the organization with the globalized market
b. It interlinks with other key processes such as business strategy, employee development, total quality management and other business processes.
c. It interlinks the individual goals with the organizational goals.
d. It interlinks the management and subordinates
Q. Do HR activities have an effect on employee and managerial behavior?
a. Yes, but these effects can be negative as well as positive
b. HR has limited impact on either employee behaviour or managerial
c. HR impacts on employee behaviour but not on managerial
d. No, it is managerial behaviour which impacts on HR
Q. The view that employees are critical to organizational success is now generally accepted. Does this mean that?
a. All employees have the same value or potential for the organisation
b. It reflects the unprecedented success of HR practitioners to deliver
c. Good management of people will prevail
d. Managing the human resource has become even more important because it is the one resource most difficult to replicate
Q. The most common activities performed by HR, which are often outsourced, are:
a. Recruitment an selection
b. Occupational health, payroll, pensions and training
c. Human resource planning
d. Assessment centres
Q. Performance management should be seen as a process which is a:
a. Once a year task
b. Twice a year activity
c. Ongoing process or cycle
d. Is engaged in when the appraisals are carried out
Q. What will make some organizations more successful, and therefore more likely to surviveand prosper, than others?
a. Creating cultures and systems in which staff can use their talents
b. Creating management systems to ensure high performance from everyone
c. Creating superior organisations
d. Only recruiting talented people
Q. The aim of performance management is to:
a. Consolidate goal setting.
b. Ensure employee's performance is supporting the company's strategic aims.
c. Ensure employee has the tools needed to perform the job.
d. Evaluate employee's performance against standards.
Q. The increasing use of performance management reflects:
a. Every employee's efforts must focus on helping the company achieve its strategic goals.
b. The popularity of TQM concepts.
c. Traditional performance appraisals are often counter-productive.
d. All the above.
Q. Reasons for appraising a subordinate's performance include:
a. Appraisals play a part in the employer's salary raise decisions.
b. The supervisor and the employee together develop a plan for correcting the employee's deficiencies.
c. Appraisals play an integral role in performance management.
d. All the above.
Q. Supervisors can ensure that employees are satisfied with their performance appraisals by ensuring that employees:
a. Have the opportunity to present their ideas and feelings.
b. Have a helpful and constructive supervisor conduct the interview.
c. Do not feel threatened during the interview.
d. All the above.
Q. Which of the following statements about performance management systems is not true?
a. They encourage a short-term view among managers.
b. Recommendations are prescriptive and suggest one best way.
c. They cause stress for employees.
d. They improve organizational performance in the long-term.
Q. The process of evaluating an employee’s current and/or past performance relative to his orher performance standards is called _____.
a. recruitment
b. employee selection
c. performance appraisal
d. organizational development