Top 250+ Solved Business Communications MCQ Questions Answer
Q. Mental turbulence refers to:
a. inability to understand
b. confusion in the mind of receiver
c. confusion in the mind of sender
d. inability to speak
Q. A perceptual zone, on the basis of which inferences are made or thoughtstructured, is called:
a. distraction
b. lack of language skill
c. frame of reference
d. bypassing
Q. Errors in language, grammar or visual representation of facts take away:
a. clarity
b. correctness
c. crispness
d. conciseness
Q. __________ is the process of exchanging messages between a sender and areceiver.
a. channelling
b. communication
c. feedback
d. listening
Q. Listening, reading, speaking and writing are all types of
a. communication skills.
b. emotional barriers.
c. evaluation techniques.
d. nonverbal communication.
Q. Communication barriers are;
a. a receiver's response to a message.
b. avenues through which messages are delivered.
c. obstacles that interfere with the understanding of a message.
d. the circumstances under which communication takes place.
Q. All of the following are examples of verbal communication EXCEPT:
a. email
b. listening
c. telephone calls
d. text messaging
Q. Email is a growing channel of communication. However, what percent ofemails received are misunderstood?
a. 10%
b. 25%
c. 60%
d. 85%
Q. Organizations hiring hundreds of new employees every year must adopt amore ------- towards the recruiting process.
a. systematic approach
b. organizational approach
c. direct approach
d. indirect approach
Q. Screening stage, --- stage and final stage are the three stages of interviewprocess.
a. collection
b. opportunity
c. selection
d. all of the above
Q. The keys to write a successful resume are:
a. too long, verbose descriptions and over confident tone
b. you” attitude, focus on your audience and think about prospective employer's need
c. none of the above
d. all of the above
Q. While giving an interview, be --- in your salary expectations.
a. modest
b. unrealistic
c. realistic
d. none of the above