Top 250+ Solved Business Communications MCQ Questions Answer
Q. Communication is a ___________
a. one way process
b. two way process
c. three way process.
d. four way process
Q. The main objective of communication is
a. information and persuasion.
b. skill and personality development.
c. control and management.
d. nee
Q. The downward communication flow from
a. a subordinate to a superior.
b. a subordinate to a subordinate.
c. a superior to a superior.
d. a superior to a subordinate.
Q. ______ channel of communication called the grapevine.
a. formal.
b. informal.
c. horizontal.
d. vertical.
Q. How to make audio-visual communication effective?
a. the pictures are colourful.
b. clearly written.
c. speak politely
d. silent
Q. The communication cycle, the process of re translation of signals intoideas is called
a. encoding.
b. decoding.
c. response.
d. feedback.
Q. If each line in the inside address is started after leaving a small gap, it isknown as
a. block form.
b. correct form.
c. indented form.
d. address form.
Q. The inside address should be written
a. below the salutation
b. above the heading.
c. above the salutation.
d. above the date.
Q. Reports from the subordinates to the superiors take the form of
a. upward communication.
b. downward communication.
c. face-to-face communication.
d. visual communication.
Q. Pictures, slides, films fall under
a. body languages.
b. audio-visual communication.
c. reporting.
d. visual communication.
Q. Realizing the potential of the self is part of the
a. communication development.
b. language development.
c. skill development.
d. personality development.
Q. Salutation
a. comes above inside address.
b. begins at left hand margin of the letter.
c. comes at the end of the letter.
d. comes in body of the letter.
Q. Messieurs
a. a french term meaning gentlemen
b. used in singular.
c. is a title like doctor
d. many.
Q. A memo is an example for
a. internal communication.
b. external communication.
c. lateral communication.
d. written communication.