Top 250+ Solved Business Communications MCQ Questions Answer
Q. ------------ is an assigned communication for a purpose and for specificreceiver or reader.
a. report
b. memos
c. letters
d. circulars
Q. Business Letters that please the receiver are called
a. good news letter
b. praising letter
c. routine letter
d. all the above.
Q. The business letter that neither please nor displease the receiver, but arereceived with interest are known as
a. good news letter
b. praising letter
c. routine letter
d. all the above.
Q. For analysing readability of a communication, ................. is calculated
a. fischer’s index
b. pachees index
c. fog index
d. any of the above
Q. The purpose of a -------------- is to help the management identify thereasons underlying a situation that management already know.
a. report
b. memos
c. letters
d. circulars
Q. Which of the following is /are element of body of a business report?
a. glossary
b. cover letter
c. recommendation
d. executive summery
Q. Which of the following is not an element of front matters of businessreport?
a. introduction
b. cover letter
c. acknowledgement
d. table of contents
Q. Which of the following is not an element of back matters of businessreport?
a. appendix
b. list of references
c. bibliography
d. conclusion
Q. Which of the following is not a basic part of report?
a. introduction
b. discussion
c. executive summery
d. glossary
Q. Which of the following is a basic part of report?
a. cover
b. recommendation
c. title page
d. glossary
Q. ------------ indicates the hierarchy of topics and their sequences.
a. appendix
b. list of references
c. bibliography
d. table of contents
Q. A------------ includes rules for forming compound words, abbreviatingtechnical terms, and writing unusual or difficult words
a. appendix
b. list of references
c. bibliography
d. glossary
Q. Which is NOT one of the three purposes for giving oral presentations?
a. to persuade
b. to debate
c. to build goodwill
d. to inform
Q. Which of the following is an informative presentation?
a. promoting a new service that your company is offering
b. convincing customers to upgrade to a higher level of service
c. demonstrating three successful sales techniques to new employees
d. entertaining the audience to stroke the customers' egos
Q. A presentation designed to entertain and validate the audience is a(n)
a. persuasive presentation.
b. informative presentation.
c. oral presentation.
d. goodwill presentation.