Top 250+ Solved Business Communications MCQ Questions Answer
Q. Memo is derived from a Latin word which means :
a. a thing which must be remembered
b. a thing which must be memorized
c. a thing which must be written
d. a thing which must be communicated
Q. One characteristic of a memo is :
a. formal
b. tool for external communication
c. concise
d. pretentious
Q. All the following types of information can be posted on the intranet,except:
a. employee benefits
b. declared holidays
c. company policies
d. performance appraisals
Q. One advantage of the intranet is :
a. easy to develop and maintain
b. easy to get started
c. avoids information overload
d. will be readily used by all employees
Q. One disadvantage of the intranet is :
a. large investment in time and money
b. encourages grapevine
c. is inferior to email
d. not suited for small organizations
Q. All the following are principles of business letter writing, except:
a. consideration
b. directness
c. precision
d. ambiguity
Q. Which of the following is not a compulsory part of a business letter?
a. salutation
b. close
c. attention line
d. body
Q. A press release is better known today as :
a. public relations
b. publicity
c. news release
d. advertising
Q. One advantage of a news release is :
a. unpaid form of communication
b. highly credible
c. can appear in all media
d. reaches more number of people
Q. Which of the following does not describe a report?
a. orderly
b. subjective
c. helps decision making
d. helps in problem solving
Q. The quality of a report is determined mainly by:
a. the language of the report
b. the visual aspects
c. the length of the report
d. the accuracy of the data
Q. A resume summarizes the following:
a. strengths and weaknesses
b. personality
c. education and experience
d. hobbies
Q. Which of the following is characteristic of a chronological resume?
a. appropriate for experienced candidates
b. mentions most recent job or qualification first
c. appropriate when education and experience are unrelated to the job applied for
d. not commonly used
Q. The main purpose of a group discussion is to measure :
a. knowledge
b. personality
c. group communication skills
d. leadership skills
Q. The primary role of a moderator is to:
a. facilitate the smooth functioning of the gd
b. keep track of time
c. announce the gd topic
d. interfere during the gd