Top 250+ Solved Business Communications MCQ Questions Answer
Q. Arriving ahead of time for a meeting is an example of :
a. feedback
b. body language
c. non-verbal communication
d. verbal communication
Q. The message sent is not always the same as the meaning attached to themessage. This is because of the:
a. wrong sender
b. wrong medium
c. faulty message
d. inaccurate decoding
Q. The term “cardiac orifice” is an example of:
a. words with multiple meanings
b. jargon
c. highly specific language
d. biased language
Q. Wrong decoding means:
a. badly worded message
b. message sent to wrong receiver
c. interpreted meaning is different from intended message
d. message sent by wrong sender
Q. If you are the Advertising Manager of a company, your peers wouldinclude:
a. market research manager
b. vice president marketing
c. marketing executive
d. vice president sales
Q. The purpose of public relations is:
a. to sell the company’s products
b. to communicate with shareholders
c. to project a favourable image of the company among various publics
d. to communicate during a crisis
Q. Passive listening means:
a. hard work
b. hearing the sound of words
c. hearing the meaning of words
d. processing the information
Q. Which of the following is not an indication of active listening?
a. egocentrism
b. engaging in conversation with the speaker
c. taking notes
d. reconstructing the information
Q. The words “cognizant” and “aware” mean the same thing. Using “cognizant” instead of “aware” is an example of :
a. simple word
b. complex word
c. jargon
d. frequently misused word
Q. Simple words should be used for all the following reasons, except:
a. need less time and space
b. allow reader to focus on the idea
c. allow reader to get the intended message
d. attract attention to the word itself
Q. An impromptu speech means:
a. a prepared speech delivered without any supporting aids
b. a speech delivered without any preparation
c. a speech delivered while referring to notes
d. a speech delivered by reading from notes
Q. Reading the lines of a written text means:
a. gaining in-depth understanding
b. superficial understanding of words
c. understanding the intended meaning
d. going beyond the intended meaning
Q. “ A meeting without an agenda is like a ship without a destination.” Thismeans that the meeting :
a. has no goal
b. lacks leadership
c. is inconclusive
d. is disorganized
Q. A memo is known as an inter office memo because :
a. it is used to communicate with peers
b. it is used to communicate with superiors
c. it is used to communicate with subordinates
d. it is used to communicate between all levels in the organization
Q. An intranet differs from an extranet in the following way :
a. intranet is a private website
b. intranet is meant only for internal stakeholders
c. intranet is more suitable for large organizations
d. intranet is expensive to maintain