Top 250+ Solved Business Communications MCQ Questions Answer
Q. Consideration in a business letter means:
a. stressing the “me” attitude
b. using first person pronouns
c. stressing the “you” attitude
d. appealing to the sender’s interest
Q. A news release is more credible than advertising because:
a. it is carried free by the medium
b. it announces a new development in the company
c. it is accepted by the medium
d. it is more interesting and newsworthy
Q. Objectivity in a business report means the following:
a. use of active voice
b. use of passive voice
c. use of the first person pronoun
d. emphasizing the doer of the action
Q. The resume should be written before the job application letter because:
a. the resume is seen first
b. the resume helps to decide what to highlight in the letter
c. the resume is more important than the letter
d. most employers do not read application letters
Q. A GD is highly structured because:
a. it is coordinated by a moderator
b. it measures group communication skills
c. members have to listen to the views of others
d. the topic, time and number of participants are all decided in advance
Q. Which of the following indicates the correct sequence of the elements ofcommunication in the communication process?
a. sender, receiver, channel, message, feedback
b. receiver, feedback, sender, message, channel
c. sender, channel, message, feedback, receiver
d. sender, message, channel, receiver, feedback
Q. “Communication is a process involving the selection, production and transmission of signs in such a way as to help a receiver perceive a meaning similar to that in the mind of the communicator.” This definition of communication was given by:
a. newman and summer
b. bellows, gilson and odirone
c. berelson and steiner
d. fotheringha
Q. The sender encodes the message which is decoded by the receiveraccording to the --------of what has been communicated.
a. perception
b. needs
c. idea
d. convenience
Q. Message must be designed keeping the .............. of the audience in mind.
a. perception
b. needs
c. idea
d. convenience
Q. ................ must be encoded in message form, keeping the requirements ofaudience in mind.
a. perception
b. needs
c. idea
d. convenience
Q. ................. of the message is referred to as the objectives of the senderunderlying the words
a. object
b. intent
c. idea
d. data
Q. Inability to read the intent behind the message is..............
a. confusion
b. dilemma
c. bypassing
d. distortion
Q. Put concepts together before sending is------------
a. bypassing
b. preparing
c. encoding
d. defining
Q. A set of logically and sequentially arranged utterances.
a. coherence
b. notion
c. distraction
d. message
Q. ............... refers to mental disturbances
a. coherence
b. notion
c. distraction
d. psychological noise