Top 150+ Solved Emerging Trends in Management MCQ Questions Answer
Q. A successful TQM program incorporates all of the following except
a. continuous improvement
b. employment involvement
c. benchmarking
d. centralized decision making authority
Q. Based on his 14 Points, Deming is a strong proponent of
a. inspection at the end of the production process
b. an increase in numerical quotas to boost productivity
c. looking for the cheapest supplier
d. training and knowledge
Q. The philosophy of zero defects is
a. unrealistic
b. prohibitively costly
c. an ultimate goal; in practice, 1 to 2% defects is acceptable
d. consistent with the commitment to continuous improvement
Q. The process of identifying other organizations that are best at some facetof your operations and then modeling your organization after them is known as
a. continuous improvement
b. employee empowerment
c. benchmarking
d. copycatting
Q. Costs of dissatisfaction, repair costs, and warranty costs are elements ofcost in the
a. taguchi loss function
b. pareto chart
c. iso 9000 quality cost calculator
d. process chart
Q. A quality loss function utilizes all of the following costs except
a. the cost of scrap and repair
b. the cost of customer dissatisfaction
c. inspection, warranty, and service costs
d. sales costs
Q. Pareto charts are used to
a. identify inspection points in a process
b. outline production schedules
c. organize errors, problems or defects
d. show material flow
Q. Pareto charts are used to
a. identify inspection points in a process
b. organize errors, problems or defects
c. outline production schedules
d. show an assembly sequence
Q. Among the tools of TQM, the tool ordinarily used to aid in understandingthe sequence of events through which a product travels is a
a. pareto chart
b. flow chart
c. check sheet
d. taguchi map
Q. The process improvement technique that sorts the "vital few" from the"trivial many" is
a. taguchi analysis
b. pareto analysis
c. benchmarking
d. yamaguchi analysis
Q. A fishbone diagram is also known as a
a. cause-and-effect diagram
b. poka-yoke diagram
c. kaizen diagram
d. taguchi diagram
Q. If a sample of parts is measured and the mean of the measurements isoutside the control limits the process is
a. in control, but not capable of producing within the established control limits
b. out of control and the process should be investigated for assignable variation
c. within the established control limits with only natural causes of variation
d. monitored closely to see if the next sample mean will also fall outside the control limits
Q. A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they useto organize their findings?
a. ishikawa diagram
b. pareto chart
c. process chart
d. control charts
Q. When a sample measurement falls inside the control limits, it means that
a. each unit manufactured is good enough to sell
b. the process limits cannot be determined statistically
c. the process output exceeds the requirements
d. if there is no other pattern in the samples, the process is in control
Q. The goal of inspection is to
a. detect a bad process immediately
b. add value to a product or service
c. correct deficiencies in products
d. correct system deficiencies