Top 150+ Solved Emerging Trends in Management MCQ Questions Answer

From 121 to 135 of 188

Q. In order to build quality in the culture, a……………..is established toprovide overall direction.It is the driver for the TQM engine.

a. quality council

b. quality method

c. quality system

d. quality circles

  • a. quality council

Q. Public responsibility is a…………..in TQM.

a. technique

b. process

c. method

d. principle

  • d. principle

Q. The five pillars of TQMinclude- product,process,system,people,and…………...

a. motivation

b. communication

c. leadership

d. supervision

  • c. leadership

Q. Quality planning does not include

a. identify the customers

b. determine their needs

c. determine levels of management

d. optimize the product features to meet our and customer needs.

  • c. determine levels of management

Q. Broadly quality does not include

a. fitness for use

b. grade

c. degree of excellence

d. price

  • d. price

Q. From the following which one is not included in quality cost.

a. internal failure cost

b. appraisal cost

c. prevention cost

d. implicit cost

  • d. implicit cost

Q. "Quality is defined by the customer" is

a. an unrealistic definition of quality

b. a user-based definition of quality

c. a manufacturing-based definition of quality

d. a product-based definition of quality

  • b. a user-based definition of quality

Q. According to the manufacturing-based definition of quality,

a. quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost

b. quality depends on how well the product fits patterns of consumer preferences

c. even though quality cannot be defined, you know what it is

d. quality is the degree to which a specific product conforms to standards

  • d. quality is the degree to which a specific product conforms to standards

Q. Inspection, scrap, and repair are examples of

a. internal costs

b. external costs

c. costs of dissatisfaction

d. societal costs

  • a. internal costs

Q. ISO 9000 seeks standardization in terms of

a. products

b. production procedures

c. suppliers' specifications

d. procedures to manage quality

  • d. procedures to manage quality

Q. Which of the following is true about ISO 14000 certification?

a. it is a prerequisite for iso 9000 certification

b. it indicates a higher level of adherence to standards than iso 9000

c. it is only sought by companies exporting their goods

d. it deals with environmental management

  • d. it deals with environmental management

Q. Total Quality Management emphasizes

a. the responsibility of the quality control staff to identify and solve all quality-related problems

b. a commitment to quality that goes beyond internal company issues to suppliers and customers

c. a system where strong managers are the only decision makers

d. a process where mostly statisticians get involved

  • b. a commitment to quality that goes beyond internal company issues to suppliers and customers
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