Top 150+ Solved Emerging Trends in Management MCQ Questions Answer
Q. Which of the following would not be an operations function in a fast-foodrestaurant?
a. making hamburgers and fries
b. advertising and promotion
c. maintaining equipment
d. designing the layout of the facility
Q. The three major functions of business organizations
a. are mutually exclusive
b. exist independently of each other
c. overlap
d. function independently of each other
Q. The service industry makes up approximately what percentage of all jobsin the United States?
a. 20%
b. 40%
c. 66%
d. 74%
Q. Typical differences between goods and services do not include
a. cost per unit
b. ability to inventory items
c. timing of production and consumption
d. customer interaction
Q. Which is not true regarding differences between goods and services?
a. services are generally produced and consumed simultaneously, tangible goods are not.
b. services tend to be more knowledge-based than products.
c. services tend to have a more inconsistent product definition than goods.
d. goods tend to have higher customer interaction than services.
Q. Which of the following is not a typical attribute of goods?
a. output can be inventoried
b. often easy to automate
c. aspects of quality difficult to measure
d. output can be resold
Q. Which of the following services is not unique, i.e., customized to aparticular individual's needs?
a. hairdressing
b. elementary education
c. legal services
d. dental care
Q. Which of the following is not a typical service attribute?
a. intangible product
b. easy to store
c. customer interaction is high
d. simultaneous production and consumption
Q. Gibson Valves produces cast bronze valves on an assembly line. If 1600valves are produced in an 8-hour shift, the productivity of the line is
a. 2 valves/hr
b. 40 valves/hr
c. 80 valves/hr
d. 200 valves/hr
Q. Gibson Valves produces cast bronze valves on an assembly line, currently producing 1600 valves each 8-hour shift. If the productivity is increased by10%, it would then be
a. 180 valves/hr
b. 200 valves/hr
c. 220 valves/hr
d. 880 valves/hr
Q. The Dulac Box plant produces 500 cypress packing boxes in two 10-hourshifts. What is the productivity of the plant?
a. 25 boxes/hr
b. 50 boxes/hr
c. 5000 boxes/hr
d. none of the above
Q. The Dulac Box plant produces 500 cypress packing boxes in two 8-hour shifts. The use of new technology has enabled them to increase productivity by30%. Productivity is now approximately
a. 32.5 boxes/hr
b. 40.6 boxes/hr
c. 62.5 boxes/hr
d. 81.25 boxes/hr
Q. The Dulac Box plant produces 500 cypress packing boxes in two 10-hour shifts. Due to higher demand,they have decided to operate three 8-hour shifts instead. They are now able to produce 600 boxes per day. What has happenedto production?
a. it has increased by 50 sets/shift
b. it has increased by 37.5 sets/hr
c. it has increased by 20%
d. it has decreased by 8.3%
Q. Productivity measurement is complicated by
a. the competition's output
b. the fact that precise units of measure are often unavailable
c. stable quality
d. the workforce size
Q. The total of all outputs produced by the transformation process dividedby the total of the inputs is
a. utilization
b. greater in manufacturing than in services
c. defined only for manufacturing firms
d. multi-factor productivity