Top 150+ Solved Emerging Trends in Management MCQ Questions Answer
Q. ………….. happens in manufacturing when information about consumerdemand for any product becomes increasingly distorted as it moves upstream in the manufacturing process.
a. information effect
b. bullwhip effect
c. supply effect
d. demand effect
Q. Supply chain is also referred as…………
a. supply force
b. chain of manufacturing centre
c. logistic network
d. warehouse network
Q. ………….. is a set of approaches utilized to efficiently intergrate suppliers ,manufacturers,warehouses,and stores,so that merchandise is produced anddistributed,at the right quantities,to the right location ,and at the right time,in order to minimize system wide costs while satisfying service level requirements.
a. logistic management
b. supply chain management
c. operational management
d. production management
Q. The Globel Supply Chain Form identified ………………key process thatmake up the core of supply chain management.
a. five
b. six
c. seven
d. eight
Q. The fundamental objective of supply chain management is……….
a. supply goods
b. create goods
c. add value
d. identify supplier
Q. In supply chain process………….is defined as “the act of buying all those activities necessary to acquire goods and services consistent with userrequirements.
a. collection
b. buying
c. procurement
d. assembling
Q. The procurement process in supply chain management renamed by GlobalSupply Chain Forum as………….
a. demand management
b. manufacturing flow management
c. returns management
d. supplier relationship management
Q. The returns process in supply chain management renamed by GlobalSupply Chain Forum as……………..
a. returns management
b. supplier relationship management
c. order fulfillment
d. demand management
Q. The activities in supply chain process reside inside a……………,but anentire process will not be contained with in one function.
a. process
b. activity
c. functional silo
d. objective
Q. In CRM customer teams tailor……………… to meet the needs of keyaccounts and segments of other customers.
a. product and service agreements
b. plan service agreements
c. policy service agreements
d. promotion service agreements
Q. In CRM – PSA stands for……….
a. product and service agreements
b. plan service agreements
c. policy service agreements
d. promotion service agreements
Q. At………… level ,the CRM process provides the framework for managingrelationships with customers .
a. operational
b. strategic
c. functional
d. activity
Q. The…………….process is the firms face to the customer.
a. customer relationship management
b. demand management
c. procurement management
d. customer service management
Q. The …………….. management process needs to balance the customersrequirements with the firms supply capabilities.
a. customer relationship management
b. customer service management
c. demand management
d. operational management