Top 350+ Solved Consumer Behaviour MCQ Questions Answer
Q. Factors such as supplier reputation for repair and servicing capabilities are important criteriafor evaluation at which stage in the business buying process?
a. problem recognition
b. supplier search
c. supplier selection .
d. order-routine specification
Q. Blanket contracts are typically part of which of the following stages in the business buyingprocess?
a. general need description
b. product specification
c. supplier selection
d. order-routine specification .
Q. The stage of the business buying process in which the buyer writes the final order with thechosen supplier(s), listing the technical specifications, quantity needed, expected time of delivery, return policies, and warranties is called:
a. general need description.
b. product specification.
c. supplier selection.
d. order-routine specification. .
Q. The _______________ may lead the buyer to continue, modify, or drop the arrangementthat has been entered into by the buyer and seller.
a. performance review .
b. order-routine specification
c. supplier selection
d. general need description
Q. For the marketing manager, social class offers some insights into consumer behavior and ispotentially useful as a ___________________.
a. market research information
b. market segmentation variable .
c. source of understanding competition’s strategy
d. source to predict future trends
Q. ____________ is the definition of reference groups.
a. groups that an individual looks to when forming attitudes and opinions .
b. groups of people who have been referred to by someone they know
c. groups of office colleagues
d. chat groups on the internet
Q. __________ are factors that have been shown to affect consumer behavior.
a. brand name, quality, newness, and complexity .
b. advertising, marketing, product, and price
c. outlets, strategies, concept, and brand name
d. quality, advertising, product positioning, and strategy
Q. The reason that higher prices may not affect consumer buying is _______________.
a. most consumers prefer brand names which have higher prices
b. 70% of the total population looks for quality services and is willing to pay higher prices
c. consumers believe that higher prices indicate higher quality or prestige .
d. most consumers feel that the price is actually affordable
Q. ___________ are the groups that individuals look to when forming attitudes and opinions.
a. reference groups .
b. teenage groups
c. religious groups
d. adult groups
Q. For which of the following products would the reference group influence be the strongest?
a. a best-seller novel
b. a pickup truck .
c. a loaf of bread
d. a pair of jeans
Q. Secondary reference groups include ________________.
a. family and close friends
b. sports groups
c. ethnic and religious groups
d. fraternal organizations and professional associations .
Q. Marketing strategies are often designed to influence _______________ and lead toprofitable exchanges.
a. consumer decision making .
b. sales strategies
c. advertising strategies
d. export strategies
Q. __________ refers to the information a consumer has stored in their memory about aproduct or service.
a. cognitive dissonance
b. product knowledge .
c. product research
d. marketing research
Q. One of the key tasks of marketers is ____________ and to create consumer perceptionsthat the product is worth purchasing.
a. to make products easily visible and available
b. to promote sales of products
c. to differentiate their products from those of competitors .
d. to do marketing surveys
Q. Praveen doesn't really like Chicken fry but when all of his friends ordered chicken fry,he felt that to be part of the gang he needed to buy one for himself. Which situational influence explains Terence's purchase of a grapefruit martini?
a. its marketing mix
b. task features
c. current conditions
d. social features