Top 250+ Solved Business Communications MCQ Questions Answer
Q. Minutes of resolutions is only resolutions ___
a. recorded.
b. development.
c. decision-making.
d. authenticate
Q. An informal report is usually in the form of a _____communication.
a. person to person
b. prescribed form.
c. regular intervals.
d. authoritative.
Q. List of items to be discussed and decided in a meeting is called as ____
a. resolution.
b. minutes.
c. invoice.
d. agenda
Q. An Agenda prepared in connection with ____
a. meeting.
b. business tours.
c. exhibition.
d. personal notes.
Q. _____is a communication which contains the decision of the higherauthority of the organization.
a. amendment.
b. resolution.
c. debate.
d. minutes.
Q. A report prepared in a prescribed form and presented according to anestablished procedure is ____report
a. formal.
b. informal.
c. statutory.
d. general.
Q. ____is done by drawing a list of the items of business to be transacted atthe meeting.
a. minutes.
b. resolution.
c. invitation.
d. agenda.
Q. The minute books are the ____book of the company.
a. subsidiary.
b. statutory.
c. obligatory.
d. secondary.
Q. ____and testimonials are important because they express the opinion ofothers the applicant’s suitability for a position.
a. references.
b. qualification.
c. service certificate.
d. letters.
Q. Organization Theory is written by _____
a. william scott.
b. newman & summer
c. matthews.
d. james.
Q. A circular is a form of ____
a. oral communication.
b. face-to-face communication.
c. group communication.
d. visual communication.
Q. Dunning letters are also called ____
a. collection letters.
b. letter of credit.
c. compliant letters.
d. suggestion letters.
Q. In................. speakers’ choice of words unintentionally communicatessomething more than what the actual words state.
a. formal communication
b. informal communication
c. meta communication
d. none of these
Q. Type of listening in which we learn to discern the difference in sounds.
a. discriminative listening
b. biased listening
c. evaluative listening
d. appreciative listening
Q. In ............. , the receiver holds preconceived notions, which shape theway a receiver decodes the sender's message.
a. discriminative listening
b. biased listening
c. evaluative listening
d. appreciative listening