Top 50+ Solved Grievance and discipline MCQ Questions Answer
Q. According to Briggs (1981) effectiveness in grievance handling exists where the procedure facilitates:
a. openness and honesty
b. conflict management and agreement clarification
c. the ability to handle individual and collective disputes through the same procedure
d. an easy movement (where necessary) to disciplinary procedures
Q. The term industrial relations means –
a. relationship between management and labour
b. relationship between organisation and employees
c. relationship that grows out of employment
d. all above
Q. Collective bargaining is a procedure regulated by agreements between their –
a. bargaining agents and employers
b. employees and employees
c. employers and employers
d. labour officer and trade unions
Q. When any discipline becomes ineffective or less-effective?
a. longer time spending in action
b. discipline is handled impersonally
c. aware of rules and performance criteria
d. only (a) and (b)
Q. How the conflicts within employers and employees can be settled or prevented?
a. voluntary method
b. government machinery
c. statutory measures
d. all above
Q. The word workers participation in management means –
a. sharing the decision making powers
b. sharing the decision making with lower results of the employees
c. sharing the day to day working with higher ranks of persons
d. sharing the financial decision making powers with representative of workers
Q. What is the role of the trade-union in collective bargaining?
a. to protect jobs and real earnings
b. better conditions of work life for workers
c. fighting against any possible, exploitations
d. all above