Top 150+ Solved Business Communication MCQ Questions Answer
Q. Readability is determined mainly by :
a. Punctuation
b. Length of words
c. Active and passive voice
d. Spelling
Q. FOGINDEX is used to measure:
a. Clarity of message
b. Courtesy of message
c. Readability of message
d. All the above.
Q. A message may be understood by an average educated person, if FOGINDEX is:
a. More than 15
b. Less than 15
c. Negative
d. Zero
Q. Communication is a ___________
a. one way process
b. Two way process
c. Three way process.
d. four way process
Q. The main objective of communication is:
a. Information and persuasion.
b. Skill and personality development.
c. Control and management.
d. Nee
Q. The downward communication flow from
a. A subordinate to a superior.
b. A subordinate to a subordinate.
c. A superior to a superior.
d. A superior to a subordinate.
Q. Gossip and rumour are part of ---------communication.
a. Formal.
b. Informal.
c. Horizontal.
d. Vertical.
Q. Which one is an effective audio-visual communication.
a. Cinem
b. Television.
c. Drama
d. All the above.
Q. Communication barriers are;
a. A receiver's response to a message.
b. Avenues through which messages are delivered.
c. Obstacles that interfere with the understanding of a message.
d. The circumstances under which communication takes place.
Q. All of the following are examples of verbal communication EXCEPT:
a. Email
b. symbols
c. Telephone calls
d. Text messaging
Q. -----------is the wordless form of communication which takes the form of postures,body language ,facial expressions, eye contacts, tension, breathing and tones etc.
a. Verbal communication
b. Garbage communication
c. Informal communication
d. Non-Verbal communication
Q. According to Richard Fitch, in communication process 90% belongs to ----------
a. Formal communication
b. Non-verbal communication
c. Informal communication
d. Oral communication
Q. ----------- means the position in which you hold your body when standing or sitting.
a. Gestures
b. Postures
c. Paralanguage
d. Proxemics