Top 550+ Solved Total Quality Management (TQM) MCQ Questions Answer
Q. Which of the following statement is false:
a. Important step of strategic quality management is identification of those dimensions in which the organization will compete
b. Selection of suppliers should be based on quality, schedule, and cost, rather than on cost alone
c. All of the individuals in the organization must have an understanding of the basic tools of quality improvement
d. Manufacturing Unit should be the unit focusing on Quality Improvement among all units in an organization
Q. Cause and Effect Diagram can be used in the ____ and ____ step of DMAIC.
a. Define, Measure
b. Analyze, Control
c. Analyze, Improve
d. Define, Improve
Q. Which of the following is false regarding when acceptance sampling is useful:
a. When testing is destructive
b. When 100% inspection cost is very low
c. When there are potentially serious product liability risk
d. When 100% inspection is not technically feasible
Q. Let p0 be the incoming fraction defective and p1 be the outgoing fraction defective(Assume both p1 and p0 is greater than 0). If rectifying inspection is performed then:
a. P0<p1
b. P1<p0
c. None of the above
d. Cannot be determined
Q. A company wants to measure the length of a fan as a part of its quality control exercise. Thetype of data collected will be:
a. Variable
b. Attribute
c. Cannot be determined
d. None of the above
Q. If only ______________ causes of variation are present, the output of a process forms adistribution that is table over time and is predictable.
a. Assignable
b. Non-Random
c. Natural
d. Cannot be said
Q. Consider that for a process s bar (average standard deviation of 50 samples each of size 4) is found to be 10.04. The value of c4 (corresponding to sample size of .4) is .92. What is the estimated value of process standard deviation?
a. 10.91 (s bar/ c4 is an unbiased estimator of standard deviation)
b. 11.89
c. 12.67
d. 9.67
Q. The basic assumption of calculating the control limits based on average sample size (for a pchart) will ______________ from/as those previously observed.
a. Greatly differ
b. Will be exactly the same
c. Not greatly differ
d. None of the above
Q. The g chart is the control chart for:
a. Average number of events
b. Total number of events
c. Mean number of events
d. None of the above
Q. Attribute charts may be used when:
a. Several characteristics can be jointly measured
b. When one particular quality characteristic is of importance
c. Specific information like process mean is required
d. None of the above
Q. The thickness of the blade of a fan is specified to lie between 4 cm and 6 cm. The length of the blades must lie between 10 cm and 20 cm. A fan blade randomly selected from a sample of 100 blades has a thickness of 5cm and a length of 21cm. The number of defect(s) the blade has is ______________.
a. One
b. Two
c. There is no defect
d. Three
Q. Inspection of incoming/outgoing items is an example of ______________.
a. Prevention Cost
b. Appraisal Cost
c. Internal Failure Cost
d. External Failure Cost
Q. Four basic characteristics of an optimal process are:
a. Economy, efficiency, control, quality
b. Quality, Improvement, efficiency, productivity
c. Economy, efficiency, productivity, cost
d. Economy, efficiency, productivity, quality
Q. ______________ diagram is used for identifying potential relationship between twovariables.
a. Pareto
b. Ishikawa
c. Histogram
d. Scatter