Top 550+ Solved Total Quality Management (TQM) MCQ Questions Answer
Q. Lots for acceptance sampling should be ______________ and ______________.
a. Homogeneous, Large
b. Heterogeneous, Small
c. Homogeneous, Small
d. Heterogeneous, Large
Q. The roof of house of quality shows the interrelationship between:
a. Functional Requirements
b. Design Attributes
c. Service Process
d. Manufacturing Process
Q. X bar charts are uses to control the ______________ of a process.
a. Dispersion
b. Central tendency
c. None of the above
d. Both a and b
Q. For a c chart, the OC curve plots the ______________ against ______________.
a. Probability of Type 2 error, true mean number of defects
b. Probability of Type 1 error, true mean number of defects
c. Probability of Type 1 error, true total number of defects
d. Probability of Type 2 error, true total number of defects
Q. Identification of customers and listening to the Voice of Customer (VoC) are a part of:
a. Quality Assurance
b. Quality Planning
c. Quality Control and Improvement
d. Quality Execution
Q. Ease of repair is associated with ______________ dimension of quality.
a. Serviceability
b. Performance
c. Durability
d. Perceived Quality
Q. SIPOC diagram, used for understanding the flow in a process is used in ______________stage of DMAIC.
a. Define
b. Measure
c. Analyze
d. Improve
Q. Two major components of fitness of use are Quality of Design and ______________.
a. Quality of Conformance
b. Quality of Service
c. Quality of Specification
d. none
Q. For new product development, the chosen methodology should be
a. DMADV
b. DMAIC
c. Structured Design Methodology
d. DMIE
Q. In DMAIC, redesigning of process to either remove bottlenecks or to reduce waste takesplace in the ______________ stage.
a. Define
b. Measure
c. Improve
d. Control
Q. The critical path method determines the ______________ path from the beginning to theend of the project.
a. Shortest
b. Quickest
c. Longest
d. Middle
Q. The Operating characteristic curve shows the relationship between the probability ofacceptance (on y axis) and ______________ (on x axis).
a. Proportion defective
b. Proportion acceptable
c. Number of lots
d. Size of lot
Q. While random variability in a system can be removed by ______________, non-randomvariability requires ______________.
a. Operator or management action, Improvement in the system
b. Improvement in the system, operator or management action
c. Statistical Quality Control, Quality Checks
d. None of the above