Top 550+ Solved Total Quality Management (TQM) MCQ Questions Answer
Q. Identify the charts which might give an indication of process going out of control (beforethe process has actually changed)
a. X bar and c
b. P and c
c. R and u
d. X bar and R
Q. The four phases of the Shewart cycle are:
a. Plan, Do, Scan, Implement
b. Plan , Act , Do, Control
c. Plan, Do, Act, Check
d. Implement, Design, Control, Plan
Q. For a process which is six sigma complaint, the percentage of products within specificationsis:
a. 95.20%
b. 99.73%
c. 99.10%
d. 96.78%
Q. Mistake proofing of process is done in the ______________ stage of DMAIC.
a. Define
b. Measure
c. Improve
d. Control
Q. In ______________ step of Quality Function Deployment, product or service requirementsare collected and analyzed through techniques like market research.
a. Identify Customer Attributes
b. Identify Design Attributes / Requirements
c. Conduct an Evaluation of Competing Products.
d. Evaluate Design Attributes and Develop Targets
Q. For a double sampling plan the probability of acceptance on the combined samples iscalculated as:
a. Maximum of probability of acceptance of first and second sample
b. Product of probability of acceptance of first and second sample
c. Average of probability of acceptance of first and second sample
d. Sum of probability of acceptance of first and second sample
Q. ______________ can be defined as small subset of a lot.
a. Defect
b. Fraction Acceptable
c. Sample
d. Acceptance Number
Q. If the value of D4 = 2.547, D3=0, then what is the UCL and LCL for the R chart?
a. UCL=1.5, LCL=.4
b. UCL= 1.2, LCL=.2
c. UCL=1.5, LCL=0
d. UCL=1.6, LCL=0
Q. Which of the following is the correct combination of specifications while designing acontrol chart?
a. Sample size, Frequency of sampling, specification limit
b. Sample size, Frequency of sampling, Number of defects
c. Sample size, Specification limit, process standard deviation
d. Sample size, Process mean, specification limit
Q. For a c chart, the LCL comes out to be -.7. The value of LCL that should be used is:
a. -.7
b. 0
c. 1
d. None of the above
Q. For a Poisson distribution:
a. The mean is greater than the variance
b. The mean is less than variance
c. The mean is equal to the variance
d. Cannot be determined
Q. Effective quality control results in:
a. Increase in customer satisfaction
b. Lower cost
c. None of the above
d. Both a and b
Q. Effective quality improvement can be instrumental in:
a. Increasing productivity
b. Reducing cost
c. Both a and b
d. None of the above
Q. Producers risk can be defined as:
a. The probability of rejecting a good lot
b. The probability of accepting a bad lot
c. The probability of accepting a good lot
d. The probability of rejecting a bad lot