Top 550+ Solved Total Quality Management (TQM) MCQ Questions Answer
Q. Deming's 4 step cycle for improvement is______________
a. plan, do, check, act
b. schedule, do, act, check
c. do, act, check, monitor
d. plan, control, act, sustain
Q. Plan-do-study-act cycle is a procedure to ______________
a. Overall improvement
b. Continuous improvement
c. Permanent improvement
d. Immediate improvement
Q. Quality practices must be carried out ______________
a. at the start of the project
b. throughout the life of the project
c. at the end of the project
d. no need to carry out quality practices
Q. Quality circles work best if employees are initially trained in ______________
a. Group dynamics
b. Motivation principles
c. Communications
d. All of the three. (Not sure)
Q. Quality Trilogy includes
a. Quality planning
b. quality improvement
c. quality control
d. All the three
Q. Inspection is part of the ______________
a. quality control (not sure)
b. Quality Planning
c. Quality improvement
d. Quality circle
Q. Elements of quality management system are ______________
a. organizational structure
b. responsibilities
c. procedures
d. all the three (not sure)
Q. Based on his 14 Points, Deming is a strong proponent of ______________
a. inspection at the end of the production process
b. an increase in numerical quotas to boost productivity
c. looking for the cheapest supplier
d. training and knowledge
Q. According to Deming most of the problems are related to systems and it is the responsibilityof the management to improve the systems
a. correct
b. correct to some extent
c. correct to great extent
d. Taguchi
Q. Quality management includes forming and directing a team of people to achieve a qualitativegoal within an effective cost and time frame that results in ______________
a. A project completed in shortest possible time.
b. A product or service that conforms to the required specifications.
c. an award-winning product that brings public recognition to the project
d. an innovative project that establishes qualification of the project team
Q. Identify the cost not likely to reduce as a result of better quality.
a. Maintenance costs
b. Inspection costs
c. Scrap costs
d. Warranty and service costs
Q. ______________ are used in six sigma
a. black belt
b. green belt
c. both black belt and green belt
d. none of the Above
Q. ______________ is about supplying customers with what they want when they want it.
a. JUT
b. HET
c. JAT
d. JIT
Q. ______________ are the areas that will be covered by the organization's processes
a. process areas
b. product Areas
c. private areas
d. preset areas