Top 550+ Solved Total Quality Management (TQM) MCQ Questions Answer
Q. During which century, the manufacturers began to include quality processes inquality practices?
a. 17th century
b. 18th century
c. 19th century
d. 20th century
Q. Which of the following was developed by Motorola to improve its processes byminimizing defects?
a. ISO 9000
b. Six sigma
c. QS 9000
d. TQM
Q. You can ask direct questions to quiet people'and try to control talkative people", for which of the following purpose?
a. Mobilizing the group
b. Keeping the group focused
c. Restating purpose
d. Starting punctually
Q. Total quality costs include:
a. Prevention costs
b. Appraisal costs
c. Failure costs
d. All of the given options
Q. Example of prevention costs is:
a. Quality improvement projects
b. Downgrading
c. To link outcomes to uses
d. Warranty claims
Q. The concept of making a giant leap forward followed by a period of maturity is:
a. Innovation
b. Continuous improvement
c. Just in time
d. Paradigm
Q. The concept of zero inventory is called:
a. Six sigma
b. Continuous improvement
c. Just in Time
d. Zero defects
Q. On a project, quality should generally be of
a. equal priority with cost and schedule
b. lower priority than cost and schedule
c. equal priority with cost, but higher priority than schedule
d. equal priority with schedule, but higher priority than cost
Q. Responsibility within the project for quality must be defined and promulgated to everyone contributing to the end product. First and foremost, the ______________ has the ultimate responsibility for conformance to requirements when provided with the tools, skills, knowledge, and opportunities.
a. corporate president
b. director of project management
c. quality assurance manager
d. individual
Q. Which refers to general processes of improvement and encompasses discontinuous improvements?
a. continuous improvement
b. continual improvement
c. constant improvement
d. consecutive improvement
Q. What is the aim of fool proofing technique used for total quality management?
a. to achieve zero defects
b. to specify time schedules
c. to specify targets
d. none of the above
Q. The aim of Just-In-Time manufacturing principle is to eliminate
a. time wastage
b. labour wastage
c. cost of excessive inventory
d. all of the above