Top 150+ Solved Operations Management MCQ Questions Answer
Q. ………..refers to the transformation of the state of input in to output.
a. transportation.
b. alteration.
c. inspection
d. all of these
Q. …………refers to preserving goods in a protected environment.
a. alteration
b. inspection
c. storage
d. bargaining
Q. ……………refers to the verification of and confirmation towards therequirements of an entity.
a. inspection.
b. pricing.
c. alteration.
d. none of these.
Q. …………….is the management of all activities directly related to theproduction of goods and services
a. productionmanagement
b. finance control
c. employee development
d. all of these
Q. Which of the following statement is not true in the case of goods?
a. tangibility.
b. can be stored
c. physical shape
d. intangibility.
Q. Which of the following is not an objective of operations management?
a. customer satisfaction
b. profitability
c. timeliness
d. employee punishment
Q. Which of the following is not a part of scientific management principles?
a. replacement of rule of thumb
b. scientific selection of employees
c. supervise each worker in detail
d. coercion
Q. All of the following are differences between manufacturing and serviceoperations EXCEPT
a. quality is more easily measured in service operations.
b. productivity is easier to measure in manufacturing operations
c. contact with customers is more prevalent with persons working in service operations.
d. accumulation or decrease in inventory of finished products is more
Q. ……………is measure of the quantity of output per unit of input.
a. productivity
b. marketability
c. sociability
d. none of these
Q. ……………………is the sum all the observations and divided by the totalnumber of observations?
a. median
b. mode
c. mean
d. none of these
Q. Lillian and Frank Gilbreth are responsible for principles of
a. sociotechnical systems
b. zeroinventory
c. motion study
d. interchangeable parts
Q. ………………… is the process of randomly inspecting a sample of goods anddeciding whether to accept the entire lot based on the results
a. statistical process control.
b. acceptance sampling
c. (a) and (b)
d. none of these
Q. ……………is a system that is used to maintain a desired level of quality in aproduct or service.
a. economic ordering quantity
b. quality control
c. knowledge management
d. manpower planning
Q. Operations management is applicable
a. mostly to the service sector
b. mostly to the manufacturing sector
c. to manufacturing and service sectors
d. to services exclusively
Q. The person most responsible for popularizing interchangeable parts inmanufacturing was
a. eli whitney
b. whitney houston
c. sergio farmerson
d. lillian gilbreth