Top 550+ Solved Total Quality Management (TQM) MCQ Questions Answer
Q. HRD at organizational level talks ofi. Organization’s manpower planning ii. Training iii. Performance appraisal The correct order is
a. i only
b. I & ii
c. ii & iii
d. i, ii & iii
Q. Match the followingThe correct order is
a. A-4, B-1, C-2, D-3
b. A-1, B-4, C-3, D-2
c. A-1, B-2, C-4, D-3
d. A-1, B-4, C-2, D-3
Q. Benefit(s) of model based improvement is (are)i. Establish common language ii. Models are comprehensive The correct order is
a. i only
b. ii only
c. i & ii
d. None of the above
Q. Reliability of product meansi. Consistency of performance ii. Performance over period iii. Free of technical errors The correct order is
a. i & iii
b. i & ii
c. ii & iii
d. i, ii & iii
Q. Which of the following is for Environment management?
a. ISO-9000
b. ISO-14000
c. ISO-26000
d. ISO-31000
Q. Rectangle represents ______________ While plotting flow chart.
a. Step in activity
b. Decision making
c. Direction of flow
d. None of the above
Q. ISO - 14001 gives stress on
a. Plan - Do -check -Act
b. Environmental protection
c. Prevention rather than detection
d. All of the above
Q. The customer requirement to be reviewedi. Before supply of product ii. After supply of product iii. Before commitment of supply of product The correct order is
a. i & ii
b. i & iii
c. ii & iii
d. None of the above
Q. Process evaluation is to identifyi. Validation of product ii. Potential failure prevention iii. Correctness of product The correct order is
a. i only
b. i & ii
c. ii & iii
d. None of the above
Q. CIP is:
a. Continuous improvement process
b. A sustained, gradual change
c. Includes constancy of purpose and commitment to quality as part of its focus
d. all of the above
Q. Cost of quality includes:
a. Cost of all work to build a product or service that conforms to the requirements
b. Training programs
c. Cost of all work resulting from nonconformance to the requirements
d. all of the above
Q. Cost of quality includes:
a. Cost of all work to build a product or service that conforms to the requirements
b. Training programs
c. a and b
d. all of the above
Q. Control chart theory is based on the differences of the causes of variations in quality. Variations in quality may be produced by assignable causes. All of the following are examples of assignable causes except:
a. Differences among machines
b. Differences among workers
c. Differences among materials
d. None of the above (all are examples)