Top 550+ Solved Total Quality Management (TQM) MCQ Questions Answer
Q. How would an interaction be indicated in a line graph? 2/5
a. as parallel lines
b. as intersecting lines
c. as overlapping lines
d. as diagonal lines
Q. Dr. AB is designing a 3 x 7 factorial experiment. Which of the following is true about AB's study?
a. Dr. AB has 21 subjects.
b. Dr. AB's study has 2 independent variables: one with 3 levels and one with 7 levels
c. Dr. AB's study has 21 independent variables.
d. Dr. AB's study has 3 independent variables: one with 3 levels, one with 7 levels, and one with 21 levels.
Q. This means that for every unit increase in your independent variable, your dependentvariable increases b 0.478 units What degrees of freedom do you report in a multiple regression?
a. Residual degree of freedom
b. Error and residual degree of freedom
c. Regression and residual degrees of freedom
d. Adjusted R squared and regression degrees of freedom
Q. To determine whether the test statistic of ANOVA is statistically significant, it can be compared to a critical value. What two pieces of information are needed to determine the critical value?
a. Sample size, number of groups
b. Mean, sample standard deviation
c. Expected frequency, obtained frequency
d. MSTR The treatment mean square (MSTR), Mean Square Error (MSE)
Q. The mean square is the sum of squares divided by
a. the total number of observations
b. its corresponding degrees of freedom - 1
c. its corresponding degrees of freedom
d. none of these
Q. Malcolm Baldrige national quality award is for (MBNQA)
a. Total Quality Management
b. International Standard Organization
c. Total Productive Maintenance
d. Total Quality Control
Q. Which of the following is responsible for quality objective?
a. Top level management
b. Middle level management
c. Frontline management
d. All of the above
Q. Service Assurance is
a. Confidence with customer
b. Customer has trust
c. Employee has knowledge
d. All of the above
Q. Common elements of winners arei. Senior management was actively involved ii. Control of overall process iii. Focus on customer The correct order is
a. i only
b. i & ii
c. i, ii & iii
d. None of the above
Q. Continual improvement is ini. Environmental objective ii. Audit Result iii. Corrective action The correct order is
a. i & ii
b. i & iii
c. i, ii & iii
d. None of the above