Top 250+ Solved Management Science MCQ Questions Answer
Q. In queuing theory, ...................... is a person by whom service is rendered.
a. Customer
b. Server
c. a or b
d. none of these
Q. In waiting line theory, number of customers waiting in the queue is referred to as ................
a. Traffic intensity
b. Queuing system
c. Service pattern
d. Queue length
Q. Number of customers in the queue per unit of time is called ......................
a. Queuing system
b. Length of queue
c. Average length of queue
d. None of these
Q. The ration between mean arrival rate and mean service rate is called ...................
a. Idle period
b. Average length of queue
c. Traffic intensity
d. None of these
Q. Commonly assumed probability distribution of arrival pattern is .......................
a. Poisson distribution
b. Binomial distribution
c. Normal distribution
d. None of these
Q. Commonly assumed probability distribution of service pattern are .......................
a. Poisson distribution
b. Exponential distribution
c. Erlang distribution
d. b and c
Q. a customer’s behaviour of leaving the queue when he does not like to wait in the queue due to lackof time or space is called .....................
a. Jockying
b. Reneging
c. Collusion
d. Balking
Q. A customer’s behaviour of leaving the queue due to impatience is called .......................
a. Jockying
b. Reneging
c. Collusion
d. Balking
Q. A customer’s behaviour of jumping from one queue to another is called ............................
a. Jockying
b. Reneging
c. Collusion
d. Balking