Top 250+ Solved Management Science MCQ Questions Answer

From 226 to 234 of 234

Q. In queuing theory, ...................... is a person by whom service is rendered.

a. Customer

b. Server

c. a or b

d. none of these

  • b. Server

Q. In waiting line theory, number of customers waiting in the queue is referred to as ................

a. Traffic intensity

b. Queuing system

c. Service pattern

d. Queue length

  • d. Queue length

Q. Number of customers in the queue per unit of time is called ......................

a. Queuing system

b. Length of queue

c. Average length of queue

d. None of these

  • c. Average length of queue

Q. The ration between mean arrival rate and mean service rate is called ...................

a. Idle period

b. Average length of queue

c. Traffic intensity

d. None of these

  • c. Traffic intensity

Q. Commonly assumed probability distribution of arrival pattern is .......................

a. Poisson distribution

b. Binomial distribution

c. Normal distribution

d. None of these

  • a. Poisson distribution

Q. Commonly assumed probability distribution of service pattern are .......................

a. Poisson distribution

b. Exponential distribution

c. Erlang distribution

d. b and c

  • d. b and c

Q. A customer’s behaviour of leaving the queue due to impatience is called .......................

a. Jockying

b. Reneging

c. Collusion

d. Balking

  • b. Reneging
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