Q. What are the five principle dimensions to judge service quality? (Solved)
1. Reliability, responsiveness, assurance, empathy, tangibles
2. Reliability, respect, assurance, empathy, tangibles
3. Reliability, responsiveness aspects, empathy, tangibles
4. Reliability, responsiveness, assurance, empathy, targets
- a. Reliability, responsiveness, assurance, empathy, tangibles