Top 550+ Solved Principles of Management MCQ Questions Answer
Q. The following is (are) the machine down time.
a. Waste
b. No material
c. Breakdown
d. All of the above
Q. While setting Quality objective, ________ to be considered.
a. Material Quality
b. Customer need
c. Market demand
d. All of the above
Q. _______ helps organization reduce employee turnover and absenteeism.
a. Job design
b. Training & development
c. Wage revision
d. All of the above
Q. While setting Quality objective, ________ to be considered.
a. Customer need
b. Organizational need
c. Supplier need
d. Worker need
Q. Customers are primarily concerned with ______________.
a. Communication, courtesy, and credibility of the sales person
b. Competence, courtesy, and security of the sales person
c. Competence, responsiveness, and reliability of the sales person
d. Communication, responsiveness, and cleverness of the sales person
Q. "Quality is defined by the customer" is
a. An unrealistic definition of quality
b. A user-based definition of quality
c. A manufacturing-based definition of quality
d. A product-based definition of quality
Q. What is quality assurance?
a. Quality assurance deals with activities which prove that products and services meet the required quality standard
b. Quality assurance deals with activities which aim at customers satisfaction
c. Quality assurance deals with controlling the quality of products by inspection
d. All of the above
Q. Which quality management program is related to the maintenance of plants and equipments?
a. Environmental management systems
b. Fault tree analysis
c. Failure mode effect analysis
d. Total productive maintenance
Q. The aim of Just-In-Time manufacturing principle is to eliminate
a. time wastage
b. labour wastage
c. cost of excessive inventory
d. All of the above
Q. All of the following costs are likely to decrease as a result of better quality except ______________.
a. customer dissatisfaction costs
b. Inspection costs
c. Maintenance costs
d. Warranty and service costs
Q. Which of the following ratio is to “estimate the value added by given knowledge assets regardless ofwhere they are located”?
a. Return-on-equity
b. Return on investment
c. Return-on-knowledge
d. None of the given options
Q. Knowledge stored in the form of manuals and formalized policies of the company indicates which of thefollowing characteristics of the knowledge?
a. Expandable
b. Compressible
c. Diffusible
d. Shareable
Q. What is the average life expectancy of most of the firms?
a. Twenty years
b. Fifteen years
c. Thirty years
d. None of the given
Q. People knowledge includes which of the following?
a. Insights
b. Intuitions
c. Relational information
d. All of the above