Top 350+ Solved Software Testing and Quality Assurance (STQA) MCQ Questions Answer
Q. Quality management system of a organization based on which pillars
a. test plans, test conditions & decisions
b. quality processes, guidelines and standards & formats and templates
c. quality police, objectives and manuals
d. none of the above.
Q. Which of the following is a principle of total quality management?
a. continuous process improvement
b. continuous productivity improvement
c. continuous value enhancement
d. continuous defect elimination
Q. The difference between and internal and an external customer is:
a. internal customers usually work in the business, external customers do not.
b. quality-oriented businesses care only about external customers.
c. external customers care about what they receive, internal customers do not.
d. internal customers do not evaluate quality, and external customers do.
Q. Costs associated with efforts to prevent errors are
a. appraisal cost
b. direct cost
c. prevention cost
d. expectedcost
Q. What is meant by Kaizen?
a. card signal
b. to avoid inadvertent errors
c. change for better quality
d. none of the above.
Q. ISO 14000 quality standard is related with
a. environmental management systems
b. automotive quality standards
c. eliminating poor quality
d. customer satisfaction
Q. What is quality assurance?
a. quality assurance deals with activities which prove that products and services meet the required quality standard
b. quality assurance deals with activities which aim at customers satisfaction
c. quality assurance deals with controlling the quality of products by inspection
d. none of the above.
Q. Which of the following statements is/are false?1. Fault tree analysis method is used to determine reliability of product2. The goal of Six Sigma is to reduce number of defects to 2.4 parts per billion3. Six sigma is represented by normal distribution curve4. Poka yoke is a policy which prevents occurrence of human errors
a. only statement 3
b. statement 2 andstatement 3
c. only statement 2
d. statement 1, 3and 4
Q. The aim of Just-In-Time manufacturing principle is to eliminate
a. time wastage
b. labour wastage
c. cost of excessive inventory
d. all of the mentioned
Q. Which of the following is not one of the seven Quality Management Principles?
a. system approach to management
b. engagement of people
c. leadership
d. customer focus
Q. The role of management is to ____________________
a. provide resources
b. monitor the effectiveness of the system
c. both a and b
d. none of the above.
Q. ISO – 14001 gives stress on ___________
a. plan – do-check -act
b. environmental protection
c. prevention rather than detection
d. all of the above
Q. When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in which function?
a. planning
b. controlling
c. organizing
d. leadig
Q. What are the three C'c of TQM?
a. cultural, country, commitment
b. cultural, comunication and commitment
c. cultural, comunication and contribution
d. none of the above