Top 80+ Solved Service Management MCQ Questions Answer

From 16 to 30 of 92

Q. A corporation in the U.S. estimates and pays it taxes __________.

a. monthly

b. quarterly

c. semi-annually

d. annually

  • b. quarterly

Q. Discuss the social purpose and organization of health care insurance. Moral hazardby insurance companies can result in:

a. over utilization of health insurance.

b. community rating.

c. adverse selection.

d. risk pooling.

  • c. adverse selection.

Q. A person injured in a motor vehicle accident will have health care expenses paid by:

a. social insurance programs.

b. auto insurance.

c. employment- based insurance

d. workers compensation insurance

  • b. auto insurance.

Q. Which of the following characteristics/situations qualifies a patient for benefits under along term care insurance contract?

a. workplace injury

b. limitation in adl function

c. recent hospitalization

d. motor vehicle accident

  • b. limitation in adl function

Q. 'Reinsurance' refers to the practice by insurance companies of:

a. terminating existing policies.

b. buying insurance from another firm

c. issuing new policies

d. renewing existing policies

  • b. buying insurance from another firm

Q. By taking out insurance cover an individual:

a. reduces the cost of an accident

b. transfers the risk to someone else

c. converts the possibility of large loss to certainty of a small one

d. reduces the risk of an accident

  • c. converts the possibility of large loss to certainty of a small one

Q. Diversification is one way in which insurance companies can protect themselvesagainst:

a. positively correlated risks

b. the law of large numbers

c. parameter change

d. random fluctuation

  • d. random fluctuation

Q. A 'pay as you go' pension system is unsuitable for a private firm because:

a. the firm may cease trading

b. employees are not willing to pay

c. the dependency ratio is too high

d. the benefits are insufficient

  • a. the firm may cease trading

Q. Pension and life insurance funds hold few short-term assets because

a. their cash flows are predictable

b. short-term asset share too dear

c. long-term assets are more profitable

d. short-term assets are too risky

  • a. their cash flows are predictable

Q. What is the full form of BPO

a. business process outsourcing

b. business persons outsourcing

c. business production outsourcing

d. business price outsourcing

  • a. business process outsourcing

Q. Full form of KPO

a. knowledge process outstanding

b. knowledge process outsourcing

c. knowledge persons outsourcing

d. knowledge production out sourcing.

  • b. knowledge process outsourcing

Q. Outsourcing technically means:

a. moving functions or activities out of an organizations

b. the delegation of non-core operations from internal production to an external entity specializing in the management of that operation

c. buying resources from outside a company's main domestic market

d. a & b

  • d. a & b

Q. Which is the largest outsourcing country in the world ?

a. china

b. america

c. india

d. brazil

  • c. india
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