Top 80+ Solved Service Management MCQ Questions Answer
Q. A corporation in the U.S. estimates and pays it taxes __________.
a. monthly
b. quarterly
c. semi-annually
d. annually
Q. In finance we refer to the market for relatively long-term financial instruments as the__________ market.
a. money
b. capital
c. primary
d. secondary
Q. Discuss the social purpose and organization of health care insurance. Moral hazardby insurance companies can result in:
a. over utilization of health insurance.
b. community rating.
c. adverse selection.
d. risk pooling.
Q. A person injured in a motor vehicle accident will have health care expenses paid by:
a. social insurance programs.
b. auto insurance.
c. employment- based insurance
d. workers compensation insurance
Q. Which of the following characteristics/situations qualifies a patient for benefits under along term care insurance contract?
a. workplace injury
b. limitation in adl function
c. recent hospitalization
d. motor vehicle accident
Q. Which of the following laws requires that employers offer continuation of health careinsurance after a person leaves employment?
a. cobra
b. erisa
c. hipaa
d. state insurance statute
Q. 'Reinsurance' refers to the practice by insurance companies of:
a. terminating existing policies.
b. buying insurance from another firm
c. issuing new policies
d. renewing existing policies
Q. By taking out insurance cover an individual:
a. reduces the cost of an accident
b. transfers the risk to someone else
c. converts the possibility of large loss to certainty of a small one
d. reduces the risk of an accident
Q. Diversification is one way in which insurance companies can protect themselvesagainst:
a. positively correlated risks
b. the law of large numbers
c. parameter change
d. random fluctuation
Q. A 'pay as you go' pension system is unsuitable for a private firm because:
a. the firm may cease trading
b. employees are not willing to pay
c. the dependency ratio is too high
d. the benefits are insufficient
Q. Pension and life insurance funds hold few short-term assets because
a. their cash flows are predictable
b. short-term asset share too dear
c. long-term assets are more profitable
d. short-term assets are too risky
Q. What is the full form of BPO
a. business process outsourcing
b. business persons outsourcing
c. business production outsourcing
d. business price outsourcing
Q. Full form of KPO
a. knowledge process outstanding
b. knowledge process outsourcing
c. knowledge persons outsourcing
d. knowledge production out sourcing.
Q. Outsourcing technically means:
a. moving functions or activities out of an organizations
b. the delegation of non-core operations from internal production to an external entity specializing in the management of that operation
c. buying resources from outside a company's main domestic market
d. a & b