Top 150+ Solved Production and Operations Management MCQ Questions Answer
Q. Capacity decisions have a direct influence on performance of production systemin respect of ________
a. delivery performance
b. quality control
c. plant size
d. manpower
Q. Productivity measurement is complicated by _____________.
a. the competition\s output .
b. the fact that precise units of measure are often unavailable .
c. stable quality .
d. the workforce size .
Q. The total of all outputs produced by the transformation process divided by thetotal of the inputs is __________.
a. utilization .
b. greater in manufacturing than in services .
c. defined only for manufacturing firms .
d. multi-factor productivity .
Q. Which of the following inputs has the greatest potential to increase productivity?
a. labor .
b. globalization .
c. management .
d. capital .
Q. Productivity can be improved by __________.
a. increasing inputs while holding outputs steady .
b. decreasing outputs while holding inputs steady .
c. increasing inputs and outputs in the same proportion .
d. decreasing inputs while holding outputs steady .
Q. The service sector has lower productivity improvements than the manufacturingsector because ___________.
a. the service sector uses less skilled labor than manufacturing .
b. the quality of output is lower in services than manufacturing .
c. services usually are labor intensive .
d. service sector productivity is hard to measure .
Q. Productivity tends to be more difficult to improve in the service sector because thework is _________________.
a. often difficult to automate .
b. typically labor intensive .
c. frequently individually processed and customised.
d. often an intellectual task performed by professionals.
Q. ________family is primarily concerned with quality management.
a. iso 9004.
b. iso 14000.
c. iso 9000.
d. iso 14001.
Q. Select the odd one which is not the required document for the ISO certificate?
a. quality policy manual.
b. quality system procedures.
c. records.
d. contract review.
Q. _________is carried out to verify whether a quality system is effective andsuitable.
a. quality audit.
b. quality assurance audit.
c. quality verification.
d. quality analysis.
Q. Performance appraisal is also known as ______.
a. merit rating.
b. quality rating .
c. credit rating.
d. critical rating.
Q. Select the odd one which is not the dimension of quality?
a. response.
b. reliability.
c. reputation.
d. reassurance.
Q. Supplier rating system is also referred to as a _________used to obtain an over allrating of suppliers performance.
a. score card system.
b. open ended system .
c. credit card system .
d. sub system.
Q. RPN in total quality management denotes _______.
a. risk priority number.
b. return priority number.
c. risk preference number.
d. return preference number.