Top 150+ Solved Enterprise Performance Management (EPM) MCQ Questions Answer
Q. Assuming that it is not the first appointment of the auditor, who is responsible for the appointment of the auditor?
a. The Shareholders in a general meeting
b. The Managing director
c. The board of directors in board meeting
d. The audit committee
Q. A Balanced Scorecard helps the organisation to:
a. Be ready and prepared to implement an ERP
b. Be focus on all the relevant business perspectives
c. Integrate strategy and key challenges
d. Communicate better with staff
Q. A cost center manager
a. Does not have the ability to produce revenue
b. May be involved with the sale of new marketing programs to clients.
c. Would normally be held accountable for producing an adequate return on invested capital.
d. Often oversees divisional operations
Q. According to DuPont analysis, increase in the profit margin (all else constant) should
a. Increase both ROE and ROA
b. Increase ROE but not ROA
c. Increase ROA but not ROE
d. Increase neither ROA nor ROE
Q. DU PONT Analysis deals with
a. Analysis of Current Assets
b. Analysis of Profit
c. Capital Budgeting
d. Analysis of Fixed Assets
Q. If return on investment is a measure used on the balanced scorecard, under which perspective would it be listed
a. Financial perspective
b. Customer perspective
c. Learning and growth perspective
d. Internal business perspective
Q. Pitfalls exists the same as with any new technology or management tool. All of the following describe these pitfalls except
a. Some companies use too few measures in their score
b. Some companies include too many measures
c. A poor scorecard is the biggest threat and one of the dangerous pitfalls
d. Some companies do not know how to implement the effective drivers of performance
Q. Responsibility centers include
a. Adjustment centers
b. Call centers
c. Exam centers
d. Profit center
Q. Responsibility reports for cost centers
a. Distinguish between fixed and variable costs
b. Use static budget data
c. Include both controllable and non-controllable costs
d. Include only controllable costs
Q. Return on Investment may be improved by one of these
a. Increasing Turnover
b. increasing Expenses
c. decreasing Capital Utilization
d. over budgeting
Q. ROI can be viewed as a function of the net profit margin times
a. Sales.
b. EAT.
c. The total asset turnover
d. Equity multiplier
Q. The Balanced Scorecard approach has been criticized for leaving out certain measures. One of these is:
a. Financial measures
b. Employee satisfaction measures
c. Customer satisfaction measures
d. Technological innovation measures
Q. The drive in world markets to produce superior goods has led some countries to recognize or award prizes. What is the name of U.S. prize for developing quality products:
a. the Deming Prize
b. Malcolm Baldridge National Quality Award
c. the J.D. Power Award
d. the K.C. Irving Quality Award
Q. The following are basic elements in which Continuous Improvement framework (leadership; planning; service orientation; information and analysis; employees and workplace climate; process management; excellence levels and trends
a. Six Sigma
b. Total Quality Management (TQM)
c. Zero Defect
d. Malcolm Baldridge Quality Award
Q. What is a measure of operating performance that indicates how successful the firm has been at increasing its MVA in a given year.
a. Economic value added (EVA)
b. After-tax cash flow (ATCF)
c. Earnings after taxes (EAT)
d. Market value added (MVA)