Top 50+ Solved Conflict in Organisation MCQ Questions Answer
Q. There is/are usually ___________ source /sources of any given conflict.Sol:
a. Single
b. Multiple
c. Sole
d. Distinct
Q. One can infer attitudes and make judgments about people and things through_____________.Sol:
a. Perception
b. General attribution theory
c. Stimuli
d. Cognitive Structure
Q. High levels of trust between disputants makes:Sol:
a. Negotiation more efficient
b. Disputants less responsive
c. Decrease disputant’s willingness to try to find additional ways to trust each other
d. A competitive conflict cycle more likely
Q. Which type of trust is founded on control?Sol:
a. Calculus-based trust
b. Knowledge-based trust
c. Identification-based trust
d. Productive based trust
Q. There is a contest among all employees of organization about valuable suggestions forimproving policies for employees. What type of conflict it may be?
a. Constructive
b. Destructive
c. Competitive but constructive
d. Cooperative but destructive
Q. All of the following are advantages of understanding the other disputant's interestsexcept:Sol:
a. It helps user visualize and recognize alternate ways to meet goals
b. It creates greater inflexibility in coming to settlement
c. It ensures user doesn’t miss an optimal resolution
d. It enables user to evaluate whether some interests could be met outside the conflict
Q. Focusing only on resource aspects of a conflict leads toSol:
a. Zero-sum thinking
b. A competitive approach to resolution
c. A cooperative approach to resolution
d. Zero-sum thinking and a competitive approach to resolution
Q. The meaning of language or behavior may be misunderstood, causing a _____ conflict.Sol:
a. Preferences and nuisances
b. Data-type
c. Resource
d. Communication
Q. The conflict gamer reacts to conflict by:Sol:
a. Avoiding it
b. Feeling traumatized by it
c. Not preparing for it
d. Postponing negotiation
Q. The form of negotiation in which the negotiation is facilitated by a neutral third party is:Sol:
a. Mediation
b. Agent or advocate-assisted negotiation
c. Nonbinding evaluation
d. Arbitration
Q. In dual concern model the style which represents a low level of concern for both self andother known as__________.
a. Avoiding
b. Dominating
c. Obliging
d. Compromising
Q. When one disputant is forced to litigation then __________style is not possible.Sol:
a. Compromising
b. Integration
c. Authoritative
d. Avoiding
Q. An accurate estimate of BATNA:Sol:
a. Allows disputant in making irrational choices about when to continue
b. negotiating, when to accept an offer, and when to stop
c. Allows being unduly pressured into settlement
d. Prevents team to accept a deal better than the BATNA without hesitation;
Q. Impressions formed about people that are based upon fitting the person into variouscategories are a type of impression called:
a. Data processing
b. Systemic processing
c. Category-based processing
d. Detail processing
Q. The mental processes which are used unconsciously to reinforce stereotypes include all ofthe following except:Sol:
a. Ignoring
b. Over interpretation
c. Explaining away
d. All of the above are correct