Top 550+ Solved Business Management MCQ Questions Answer

From 1 to 15 of 631

Q. TQM focuses on

a. employees

b. customers

c. both a and b

d. none

  • c. both a and b

Q. Which Japanese term refers to continuous improvement

a. kaizen

b. kanban

c. seri

d. seito

  • a. kaizen

Q. ISO emphasis on

a. prevention

b. inspection

c. rejection

d. all the above

  • a. prevention

Q. …….. is an internationally recognised Quality Management System

a. iso9001

b. iso14001

c. iso 2014

d. none

  • a. iso9001

Q. TQM & ISO both focuses on

a. customer

b. employee

c. supplier

d. all the above

  • a. customer

Q. ……… is a workflow diagram to bring forth a clearer understanding of a process orseries of parallel processes

a. fishbone diagram

b. interrelation graph

c. tree diagram

d. process mapping

  • d. process mapping

Q. Where was the TQM emerged?

a. japan

b. germany

c. india

d. america

  • a. japan

Q. Tools of TQM ……

a. process maps

b. benchmarking

c. force field analysis

d. all the above

  • d. all the above

Q. Ethics is a system of ……..principles

a. moral

b. guiding

c. value

d. none

  • a. moral

Q. …………. Means a process of stimulating people to action to accomplish desired goals

a. motivation

b. leadership

c. communication

d. none of these

  • a. motivation

Q. Maslow’s theory of motivation is …………..

a. theory x and

b. two factor theory

c. achievement theory

d. none of these

  • d. none of these

Q. Need Hierarchy theory was developed by …………

a. mc gregor

b. abraham maslow

c. herzberg

d. mc clelland

  • b. abraham maslow

Q. According to Need Hierarchy theory, the human needs are ……….

a. limited

b. unpredictable

c. unlimited

d. all of these

  • c. unlimited
Subscribe Now

Get All Updates & News