Q. Quality Gaps include: (Solved)
1. The Management Perception Gap, The Market Communication Gap, The Quality Improvement Gap
2. The Service Delivery Gap, The Market Communication Gap; The Information Gap
3. The Management Perception Gap; The Quality Specification Gap; The Service Delivery Gap
4. The Service Delivery Gap, The Management Perception Gap, The implementation Gap
- c. The Management Perception Gap; The Quality Specification Gap; The Service Delivery Gap