Q. Quality Gaps include: (Solved)
1. The Management Perception Gap; The Quality Specification Gap; The Service Delivery Gap
2. The Management Perception Gap, The Market Communication Gap, The Quality Improvement Gap
3. The Service Delivery Gap, The Market Communication Gap; The Information Gap
4. The Service Delivery Gap, The Management Perception Gap, The implementation Gap
- a. The Management Perception Gap; The Quality Specification Gap; The Service Delivery Gap