Q. To manage e-supply chains effectively, benefits need to be developed into a performance management framework. Sambasivan and colleagues (2009) produced such a framework, identifying categories of measures and provided examples of metrics for each. Which of the following fits this framework? (Solved)

1. Production level metric - range of products and services, effectiveness of scheduling techniques, capacity utilisation

2. Cost in supply chain - return on investment

3. Supply chain finance and logistics cost - total, distribution, manufacturing, and inventory costs

4. They are all accurate

  • a. Production level metric - range of products and services, effectiveness of scheduling techniques, capacity utilisation
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