Top 50+ Solved Fundamentals of Organisational Behaviour MCQ Questions Answer
Q. ______________ is about supplying customers with what they want when they want it.
a. JUT
b. HET
c. JAT
d. JIT
Q. .TQM stands for ______________
a. Total Quality Management
b. Total Quantity Management
c. Total Qualitative Management
d. To question management
Q. Deming’s 4 step cycle for improvement is______________
a. plan, do, check, act
b. schedule, do, act, check
c. do, act, check, monitor
d. plan, control, act, sustain
Q. In Six Sigma, a ______________ is defined as any process output that does not meetcustomer specifications
a. error
b. cost
c. quality
d. defect
Q. Quality practices must be carried out ______________at the start of the project
a. throw-out the life of the project
b. at the end of the project
c. no need to carry out quality practices
d. all
Q. Quality circles work best if employees are initially trained in ______________
a. Group dynamics
b. Motivation principles
c. Communications
d. All of the three. (Not sure)
Q. Quality Trilogy includes
a. Quality planning
b. quality improvement
c. quality control
d. All the three
Q. QFD stands for ______________-
a. Quantity for deployment
b. Quality for deployment
c. Quality function deployment
d. Quality for decision
Q. Which of the following is not an alternative name of quality circle?
a. Human resources circle
b. Productivity circle
c. Excellence circle
d. Loss circle
Q. . fourteen points frameworks for quality and productivity improvement was suggested byssSol:
a. Crosby
b. Ishikawa
c. Deming
d. Juan
Q. . Janjua’s Quality trilogy emphasizes the roles of quality planning, quality control and______________
a. Quality Definition
b. Quality enhancement
c. Quality improvement
d. quality maintenance
Q. . Quality Circles members are ______________
a. Paid according to their contribution to quality
b. External consultants designed to provide training in the use of Quality tools
c. Always machine operators
d. None of the three
Q. . Kaizen is a Japanese term meaning ______________continuous improvement
a. Just-in-time (JIT)
b. a fishbone diagrams
c. setting standards
d. None o