Q. The concept that it is easier and less costly to do the work right the first time iscalled: (Solved)
1. Zero defects
2. Continuous improvement
3. DTRTRTFT
4. The customer is the next person in the process
- c. DTRTRTFT
1. Zero defects
2. Continuous improvement
3. DTRTRTFT
4. The customer is the next person in the process