Q. Which of the following statements is TRUE about Deming’s philosophy? (Solved)
1. It is based on improving products and services by reducing uncertainty and variability in the design and manufacturing processes
2. Quality is either or not present in the whole organization; that quality is the responsibility of everyone in the organization
3. Increasing conformance to specifications through elimination of defects, supported extensively by statistical tools for analysis
4. Increasing loss, for the producer, the customer, and society, associated with increasing variability from a target value
- b. Quality is either or not present in the whole organization; that quality is the responsibility of everyone in the organization