Q. Which of the following statements about the sales force in the 21st century is true? (Solved)

1. Sales managers will use a hands-off approach and let the professional salesperson be his or her own boss

2. Transactional exchanges no longer occur

3. Sales management must be smart and nimble and provide technology-centered solutions to support the sales effort

4. Salespeople make little use of the Internet because they realize the importance of the personal touch